Ville de paris
Regular price
$199.00
Unit price
per
Shipping calculated at checkout.
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In stock - Fast dispatch
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Description
Frequently Asked Questions
Do you offer Free Delivery?
Do you offer Free Delivery?
We offer free delivery on all purchases over $99. Orders under $99 will incur a flat rate delivery charge of $8.99. For more info, check out our delivery policy here.
What are your expected delivery time frames?
What are your expected delivery time frames?
Orders are processed during standard business hours (Mon-Fri, 8am-4pm) and will typically be dispatched the same day if ordered before 2pm NZST. If you are based in the North Island your order will typically arrive within 1-2 business days from dispatch. For South Island deliveries, delivery is generally 2-3 business days from dispatch. These are estimated timeframes and not guaranteed. If your order is placed outside business hours, your order will be processed the following business day. Please allow an additional 2 days to these times for all rural deliveries.
Some things are missing from my order, where are they?
Some things are missing from my order, where are they?
We have several warehouses around New Zealand that your items could be dispatched from. This means if you place an order with several items, they may not all arrive together. You will receive separate tracking details for each shipment if your order has been split so you can track each items journey. Please don't hesitate to contact us if you have further concerns.
How can I track my order?
How can I track my order?
When your order is dispatched, you will receive an e-mail with the tracking information. If you have created an account you can also login and find your tracking details there. The tracking number is not valid until the items have been collected from our warehouse and scanned into the couriers network. We recommend checking after 6pm on the day your order was dispatched.
What if I am not home when my package arrives?
What if I am not home when my package arrives?
Our Courier partners will leave in a safe spot or leave a Card to Call. Please follow the instructions on the card to arrange redelivery or collection of your item. We cannot do this for you.